Shipping Policy

Shipping Policy

At PNOX, we aim to provide fast, reliable, and secure shipping for all our products. Please read our shipping policy carefully to understand how we process and deliver your orders.

1. Order Processing

Orders are typically processed within 1–2 business days after payment confirmation. During high-demand periods or promotional sales, processing times may be slightly longer. You will receive a confirmation email once your order has been processed and shipped.

2. Shipping Methods & Delivery Time

We partner with trusted courier services to ensure safe and timely delivery across India. Estimated delivery timelines:

  • Standard Shipping: 5–7 business days
  • Express Shipping: 2–3 business days (where available)

Delivery times may vary based on location, availability, and external factors such as public holidays or courier delays.

3. Shipping Charges

Shipping fees are calculated at checkout based on your location and the weight/size of the product. PNOX may offer free shipping promotions from time to time, which will be applied automatically at checkout.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment with the courier partner.

5. Shipping Restrictions

Currently, PNOX ships only within India. We do not ship to international locations at this time.

6. Damaged or Lost Items

If your product arrives damaged or is lost during transit, please contact us immediately at info@pnox.envinto.co.in. We will assist you in resolving the issue, which may include a replacement or refund, subject to verification.

7. Changes to Shipping Information

Please ensure your shipping address is correct at the time of purchase. We are not responsible for delays or lost shipments caused by incorrect or incomplete addresses.

8. Contact Us

For any questions related to shipping, delivery, or tracking, please reach out to us at info@pnox.envinto.co.in or write to our headquarters at:

HQ: 7, Vimla Sadan, Near IIT Main Gate, Apna Bazar Road, Powai, Mumbai – 400 076, Maharashtra, India.

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